【Private Lawn Platform】"Star Sea Forest" Stargazing Camp (4 People)｜Cheung Chau West Garden

Terms and Conditions

• Once the booking is confirmed, all changes/cancellation procedures will be handled according to the accommodation's cancellation policy and inclement weather arrangements. Please read the cancellation policy and inclement weather arrangements carefully first.
• Latest check-in time is 6:00pm, earliest check-out time is 9:30am.
  If check-in/check-out is required before/after the specified service times: such as check-in after 6:00pm / check-out before 9:30am, advance notice must be given to the Booking Department for arrangements. If check-in or check-out procedures are not completed, the paid rental deposit will not be refunded.
• For early check-in or late check-out, advance notice must be given to the Booking Department/Customer Service Center, and the campsite will handle it based on actual circumstances. Early check-in or late check-out will require payment of a daily camp fee of $500 per hour per camp (less than one hour charged as one hour).
• Each camp must pay a rental security deposit of $500 upon check-in (cash only).
• The applicant for renting camp facilities/venues must be at least 18 years old. For bookings under an individual's name, the customer must present valid identification documents or passport for verification.
  Failure to present valid adult identification documents will result in denial of check-in / use of facilities, and waiver of refund or compensation rights.
• Please always supervise accompanying children and elderly to ensure their safety. Guests under 11 years old must be accompanied by a guest aged 16 or above to enter the campsite. For participating in activities or climbing facilities, children under 7 years old must be accompanied by a guest aged 16 or above.

Rental Security Deposit:
Customers are responsible for any damage or destruction to campsite facilities caused by accompanying campers, guests, employees, agents, and contractors, including but not limited to damage, soiling, or loss to any camp equipment, furniture, lighting, fixtures, activity/sports gear, lawns, plants, or fences. Customers must compensate for any replacement, repair, cleaning, and destruction-related costs at full price.
Camp/venue rental customers must pay the security deposit in cash before check-in/venue use. This amount will be refunded to the customer upon check-out/venue vacating (after deducting any compensation if applicable). If the deposit is insufficient for compensation, the customer must pay additional compensation.

Security Checks
At the campsite entrance or any necessary locations, guests' personal belongings may be subject to security checks. The campsite management also reserves the right to refuse entry of any handbags, packages, or other items into the campsite.

The following items are not allowed to be brought into the venue:
a. Dangerous, harmful, or any illegal substances.
b. Any chemical or flammable items or setups.
c. Wheeled recreational devices, including but not limited to skateboards, scooters, roller skates, inline skates, tricycles, and shoes with wheels (strollers, wheelchairs, and bicycles excluded).
d. Pets (guide dogs for the blind excluded).
e. Any type of weapon, or any object or toy gun that appears or gives the impression of a weapon.
f. Glass containers (baby food and perfume containers excluded).

The following activities are strictly prohibited within the venue:
a. Selling or displaying any items or services for sale.
b. Distributing or posting any printed materials or flyers without written permission from campsite management.
c. Carving or graffiti.
d. Unauthorized activities, marches, speeches, and other unauthorized public gatherings.
e. Displaying any flags, banners, or slogans.
f. Photography, videography, or any form of recording for non-personal use.
g. Intentionally or negligently throwing or launching any projectiles; or shooting with any gun, air gun, bow and arrow, slingshot, or other devices. (Excluding controlled devices or facilities provided by West Garden)
h. Model airplanes or other remote-controlled flying devices.
i. Feeding any animals in the garden, including aquatic life, sheep, and birds, with non-campsite-provided feed.
j. Privately setting up campfires, lighting candles, incense, fireworks, or open flames.
k. Erecting poles, tracks, fences, rods, tents, stalls, brackets, buildings, or other structures without permission from campsite management.
l. Setting up tents or camp gear for camping activities without permission from campsite management.
m. Any unauthorized fundraising activities (including charitable ones).
n. Gambling.
o. Any illegal activities, immoral, or inappropriate behavior.

Photography, Videography, or Audio Recording
a. Personal photography and videography are permitted within the park. Commercial photography requires prior approval from the relevant department. Unauthorized photography, videography, or any form of recording for commercial broadcasting or transmission is strictly prohibited.
b. Any media interviews conducted within the campsite must be pre-arranged.
c. Campsite staff may photograph, video, record, or duplicate images and/or sounds of any persons entering West Garden within the campsite premises. Campsite management reserves the right to use such images and/or sounds for any purpose without paying any fees to those persons.

Cancellation Policy

Level Five

Change Booking
• No changes allowed

Cancel Booking
• No refund of rent

In case of any disputes, Holimood reserves the final decision.

Inclement Weather Arrangements

1) If Typhoon Signal No. 1 or No. 3, or Amber, Red, Black Rainstorm Warning is issued on the check-in date, and the ferry/transport services operate as usual, the relevant accommodation check-in will proceed as normal.

2) If Typhoon Signal No. 8 or above is issued on the check-in date, the following arrangements will apply:
a. If the Observatory announces it will be hoisted within two hours, the accommodation will be rescheduled to an equivalent value check-in date, which must be confirmed within 7 days.

b. If the signal is lowered before 7:00am, the accommodation will proceed as normal.

c. If the Observatory announces it will be hoisted within two hours (applicable only to checked-in customers), the campsite will close. For safety reasons, customers will be required to leave, and paid camp fees will not be refunded.
Customers may apply for one rescheduling within 7 days from the original date, and the selected date must be within 60 days from the original date; failure to confirm within 7 days will be considered automatic waiver, and fees will not be refunded. In case of any disputes, Holimood reserves the final decision.

Level 5

Reschedule booking
• Reschedule booking is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

If any dispute arises, Holimood reserves the final decision. If you have any questions