[Prestigious Comfort] Dome House (4 People) | Cheung Chau West Garden

Terms and Conditions

• • Once the booking is confirmed, all changes/cancellation procedures will be handled according to the accommodation's cancellation policy and bad weather arrangements. Please read the cancellation policy and bad weather arrangements carefully first.
  • Latest check-in time is 6:00pm, earliest check-out time is 9:30am.
    If check-in/check-out before/after the specified service time is required: such as check-in after 6:00pm / check-out before 9:30am, must notify the Booking Department in advance for arrangement. If check-in or check-out procedures are not completed, the paid rental deposit will not be refunded.
  • If early check-in or late check-out is required, must notify the Booking Department/Guest Services Center in advance, and the campsite will handle according to the actual situation. For early check-in or late check-out, must pay $500 per hour per campsite day camp fee (less than one hour counted as one hour).
  • Upon check-in, each campsite requires payment of $500 rental security deposit (cash only).
  • The applicant for renting campsites / venue facilities must be at least 18 years old. For bookings in an individual's name, the customer needs to present his/her valid identity document or passport for verification.
    Failure by the applicant to present valid adult identity documents will result in refusal of campsite/venue arrangements and waiver of rights to refund or compensation.
  • Please always supervise and monitor accompanying children and care for accompanying elderly to ensure their safety. Guests under 11 must be accompanied by a guest aged 16 or above to enter the campsite. When participating in activities or climbing facilities, children under 7 must be accompanied by a guest aged 16 or above.

  Rental Security Deposit:
  The customer is responsible for any damage or destruction to campsite facilities caused by accompanying campers, guests, employees, agents, and contractors, including but not limited to damage, soiling, or loss to any campsite equipment, furniture, lighting, appliances, activity/sports gear, lawns, plants, or fences. The customer must fully compensate for any replacement, repair, cleaning, and damage-related costs.
  Campsite and venue rental customers must pay the security deposit in cash before check-in/venue use. This amount will be refunded to the customer upon check-out/venue vacating (after deducting any compensation if applicable). If the deposit is insufficient to cover compensation, the customer must pay additional compensation fees.

  Security Check
  At the campsite entrance or any necessary locations, guests' personal items may be subject to security checks. Additionally, the campsite management
  has the right to refuse guests from bringing any handbags, packages, or other items into the campsite.
  
  The following items are not allowed to be brought into the venue:
  a. Dangerous, harmful, or any illegal substances.
  b. Any chemical or flammable items or setups.
  c. Wheeled recreational devices, including but not limited to skateboards, scooters, roller skates, inline skates, tricycles, and shoes with wheels (strollers, wheelchairs, and bicycles excepted).
  d. Pets (guide dogs for the blind excepted).
  e. Any kind of weapons, or any objects or toy guns that appear or resemble weapons.
  f. Glass containers (baby food and perfume containers excepted).
  
  The following activities are strictly prohibited within the venue:
  a. Selling or displaying any items or services for sale.
  b. Distributing or posting any printed materials or flyers without written permission from the campsite management.
  c. Carving or graffiti.
  d. Unauthorized activities, marches, speeches, and other unauthorized public gatherings.
  e. Displaying any flags, banners, or other slogans.
  f. Photography, videography, or any form of recording for non-personal use.
  g. Intentionally or negligently throwing or launching any projectiles; or shooting with any gun, air gun, bow and arrow, slingshot, or other devices. (Controlled devices or facilities provided by West Garden excepted)
  h. Model airplanes or other remote-controlled flying devices.
  i. Feeding any animals in the park, including aquarium fish, sheep, and birds, with feed not provided by the park.
  j. Privately setting up campfires, lighting candles, incense, fireworks, or open flames.
  k. Erecting poles, tracks, fences, poles, tents, stalls, brackets, buildings, or other structures without permission from the campsite management.
  l. Setting up tents or camp equipment for camping activities without permission from the campsite management.
  m. Any unauthorized fundraising activities (including charitable activities).
  n. Gambling.
  o. Any illegal activities, immoral, or inappropriate behavior.

  Photography, Videography, or Audio Recording
  a. Private photography and videography are permitted within the park. However, commercial photography requires prior approval from the relevant departments. Unauthorized photography, videography, or recording for commercial broadcasting or transmission is strictly prohibited.
  b. Any media interview activities conducted within the campsite must be pre-arranged.
  c. Campsite staff may photograph, video, record, or duplicate images and/or sounds of any persons entering West Garden within the campsite area. The campsite management has the right to use such images and/or sounds for any purpose without paying any fees to those persons.

Cancellation Policy

Level Five

Change Booking
• No changes allowed

Cancel Booking
• No refund of rental fee

In case of any dispute, Holimood reserves the final decision.

Bad Weather Arrangements

1) If on the check-in day, No. 1 or No. 3 typhoon signal or yellow, red, or black rainstorm signal is issued, and ferry/transport services are provided as usual, the relevant accommodation check-in arrangements will proceed as normal.

2) If No. 8 gale or storm signal is issued on the check-in day, the following arrangements will apply:
a. If the Observatory announces it will be hoisted within two hours, the accommodation will be rescheduled to an equivalent value check-in date, but the new check-in date must be confirmed within 7 days.

b. If the signal is lowered before 7:00am, the accommodation arrangements will proceed as usual.

c. If the Observatory announces it will be hoisted within two hours (applicable only to already checked-in customers), the campsite will close. For safety reasons, customers will be required to leave, and paid camp fees will not be refunded.
Customers may apply for one rescheduling within 7 days from the original booking date; the selected date must be within 60 days from the original date. Failure to confirm within 7 days will be considered a waiver, and paid fees will not be refunded. In case of any dispute, Holimood reserves the final decision.

Level 5

Reschedule booking
• Reschedule booking is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

If any dispute arises, Holimood reserves the final decision. If you have any questions