【Nomadic Ethnic Culture】 Medium Yurt (2-4 People)｜Cheung Chau West Garden

Terms and Conditions

• Once the booking is confirmed, all changes/cancellations will be handled according to the accommodation's cancellation policy and bad weather arrangements. Please read the cancellation policy and bad weather arrangements carefully first.
• Latest check-in time is 7:00pm, earliest check-out time is 9:30am.
  If check-in/check-out before/after the specified service times is required: such as check-in after 7:00pm / check-out before 9:30am, advance notice must be given to the Booking Department for arrangements. If check-in or check-out procedures are not completed, the paid rental deposit will not be refunded.
• If early check-in or late check-out is required, prior notice must be given to the Booking Department/Guest Services Center, and the campsite will handle it based on actual circumstances. For early check-in or late check-out, an hourly day camp fee of $500 per camp per hour must be paid according to the camp type (less than one hour will be charged as one hour).
• A rental security deposit of $500 (cash only) must be paid upon check-in.
• The applicant for renting camp facilities / venues must be at least 18 years old. For bookings under an individual's name, the customer needs to present valid identification documents or passport for verification.
  Failure to present valid adult identification documents will result in denial of check-in / use of facilities, and waiver of refund or compensation rights.
• Please always supervise accompanying children and elderly to ensure their safety. Guests under 11 years old must be accompanied by a guest aged 16 or above to enter the campsite. Children under 7 years old must be accompanied by a guest aged 16 or above when participating in activities or climbing facilities.

Rental Security Deposit:
Customers are responsible for any damage or destruction to campsite facilities caused by accompanying campers, guests, employees, agents, and contractors, including but not limited to damage, soiling, or loss to any camp equipment, furniture, lighting, devices, activity/sports gear, lawns, plants, or fences. Customers must compensate for any replacement, repair, cleaning, and destruction-related costs at full price.
Camp and venue rental customers must pay the security deposit in cash before check-in/venue use. This amount will be refunded to the customer upon check-out/venue vacating (after deducting any compensation if applicable). If the deposit is insufficient to cover compensation, the customer must pay the additional compensation amount.

Security Checks
At the campsite entrance or any necessary locations, guests' personal belongings may be subject to security checks. Additionally, campsite management reserves the right to refuse entry of any handbags, packages, or other items into the campsite.

The following items are not allowed to be brought into the venue:
a. Dangerous, harmful, or any illegal substances.
b. Any chemical or flammable items or setups.
c. Wheeled recreational devices, including but not limited to skateboards, scooters, roller skates, inline skates, tricycles, and shoes with wheels (strollers, wheelchairs, and bicycles excluded).
d. Pets (guide dogs for the blind excluded).
e. Any type of weapons, or objects/toys that appear or resemble weapons or toy guns.
f. Glass containers (baby food and perfume containers excluded).

The following activities are strictly prohibited within the venue:
a. Selling or displaying any items or services for sales purposes.
b. Distributing or posting any printed materials or flyers without written permission from campsite management.
c. Carving or graffiti.
d. Unauthorized activities, marches, speeches, and other unauthorized public gatherings.
e. Displaying any flags, banners, or slogans.
f. Photography, videography, or any form of recording for non-personal use.
g. Intentionally or negligently throwing or launching any projectiles; or shooting with any gun, air gun, bow and arrow, slingshot, or other devices. (Except controlled devices or facilities provided by the campsite)
h. Model airplanes or other remote-controlled flying devices.
i. Feeding any animals in the park, including aquatic life, sheep, and birds, with non-campsite provided feed.
j. Setting up campfires, lighting candles, incense, fireworks, or open flames without permission.
k. Erecting poles, tracks, fences, rods, tents, stalls, brackets, buildings, or other structures without permission from campsite management.
l. Setting up tents or camp gear for camping activities without permission from campsite management.
m. Any unauthorized fundraising activities (including charitable activities).
n. Gambling.
o. Any illegal activities, immoral, or inappropriate behavior.

Photography, Videography, or Audio Recording
a. Personal photography and videography are allowed in the park. Commercial photography requires prior approval from the relevant department. Unauthorized photography, videography, or recording for commercial broadcasting or transmission is strictly prohibited.
b. Any media interviews conducted in the campsite must be pre-arranged.
c. Campsite staff may photograph, video, record, or duplicate images and/or sounds of any persons entering the campsite within the campsite area. Campsite management reserves the right to use such images and/or sounds for any purpose without paying any fees to those persons.

Cancellation Policy

Level Five

Booking Changes
• No changes allowed

Booking Cancellations
• No refund of camp rent

In case of any disputes, Holimood reserves the final decision.

Bad Weather Arrangements

1) If Typhoon Signal No. 1 or No. 3, or Amber, Red, Black Rainstorm Warning is issued on the check-in day, and the ferry/transport services operate as usual, the relevant accommodation check-in will proceed as normal.

2) If Typhoon Signal No. 8 or above is issued on the check-in day, the following arrangements will apply:
a. If the Observatory announces it will be hoisted within two hours, the accommodation will be rescheduled to an equivalent value check-in date, but must reply with the rescheduled date within 7 days.

b. If the signal is lowered before 7:00am, the accommodation will proceed as normal.

c. If the Observatory announces it will be hoisted within two hours (applicable only to checked-in customers), the campsite will close. For safety reasons, customers will be required to leave, and paid camp fees will not be refunded.
Customers may apply for one rescheduling within 7 days from the original date; the selected date must be within 60 days from the original date. Failure to arrange within 7 days will be considered as automatic waiver, and paid fees will not be refunded. In case of any disputes, Holimood reserves the final decision.

Level 5

Reschedule booking
• Reschedule booking is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

If any dispute arises, Holimood reserves the final decision. If you have any que