Nordisk Alfheim Nordic Elf Village - Honghualing

Terms and Conditions
Campsite Rules (Must Read!!)

• Must keep the campsite clean, no cutting down trees, picking flowers, plants, trees or moving stones that damage the site's landscape. Participants are responsible for taking away all garbage produced during their stay.
• Check-in time is from 3 PM sharp to 6 PM sharp
 •Check-out time is before 12 PM
• All participants must stop all activities that produce disturbing noise after 10 PM at night.
• After 8 PM, all vehicles will stop entering and exiting the farm to maintain quietness and avoid disturbing others.
• Strictly prohibited in the campsite: smoking, gambling, drunken disturbances or any behavior violating Hong Kong laws.
• Participants must not light fires directly on the grass within the campsite area. If using a fire pit, it must be raised with bricks and covered with a fire blanket; any damage will result in a fine.
• Do not use campsite electricity without permission, please conserve water and protect public property.
• Participants must submit the application form and headcount 24 hours before check-in, and it is only confirmed after staff verification and payment.
• Participants must safeguard their own personal belongings; in case of loss, the applying group/participant shall be responsible.
• In case of violation of these campsite rules or other illegal or improper behavior, Autocamper hk reserves the right to terminate the camping period at any time, and no refund will be given for paid fees.
** If necessary, staff will arrange for vehicles to be parked outside the campsite area first to facilitate departure.

Change Booking
• Once the order is confirmed, selected additional services and order headcount cannot be reduced.
• At least 14 working days before the selected activity date, paying 50% of the total amount allows one date change

Cancel Booking
• Once the booking is confirmed and paid, the company will not cancel due to the applicant's personal reasons; if cancelled, no refund will be given for paid fees.

If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in writing during office hours before the specified date for arrangement.
Upon approval for change or cancellation, Holimood will charge the guest a HKD 100 handling fee. All changes will be confirmed by email; late notifications will be deemed as proceeding as scheduled. In case of any dispute, Holimood and Autocamper HK reserve the final decision.

Bad Weather Arrangements
• During the camping period, in case of pandemic rebound, accidents, typhoon (T1 or above; site closes at T3 signal) or bad weather (thunderstorms etc.), we will handle postponement at our discretion to ensure guests have a pleasant camping trip as much as possible, but we reserve absolute power to decide all matters.

• The campsite will close at T3 signal.

• To protect grass quality and condition, after rain or if the grass is too wet, site staff reserve the right to arrange guest vehicles to park in specific positions off the grass.

In case of any dispute, Holimood and Autocamper HK reserve the final decision.