【Car Camping Area A-Zone】【Pitch Your Own Tent】Tent Rental / Car Camping (1-3 People)

Terms and Conditions

Notes for Booking Campsites
1. All campsites must be booked in advance, and same-day/unreserved applications are not accepted
2. Check-in time is strictly at 2:00 PM, check-out time is 10:00 PM (day camp experience) or 11:00 AM the next day (overnight experience). If check-out is overdue, the campsite will charge an additional fee of $200.
3. Campers must check in before 5:30 PM on the day of arrival. If campers arrive after the above time without prior notice to the campsite staff, the campsite reserves the right to refuse service.
4. If individual campers need to check in early or late, they must notify the campsite staff in advance for arrangements and will be charged an additional service fee starting from HKD 300.
5. All campsites must be paid in advance to confirm the booking
6. All payment procedures must be made via electronic currency
7. From 6:00 PM to 9:00 AM the next day, there are no staff on duty in the campsite. Campers must pay attention to safety.
8. Date Changes:
- Free date change once at least 7 days before the selected check-in date
- For changes to the effective check-in date, customers must use it within 3 months of the original date and make a reservation. If no reservation is made after the deadline, it will be considered forfeited.
- If the effective date of the check-in change is delayed and the price changes due to the time slot, such as from peak to regular slot, the difference will not be refunded.
- If the changed slot is from regular to peak, the additional amount must still be paid.
9. No changes or refunds after successful booking.

Bad Weather Arrangements
1. If a Tropical Cyclone Warning Signal No. 3 or above or Black Rainstorm Warning Signal is still in effect at 12:00 noon, campsite staff may cancel the day's campsites based on the Observatory's forecast or the rain situation in the area on that day. The itinerary can be rescheduled. No refunds will be given.
2. For safety and campsite operation reasons, after the Observatory issues a No. 3 Tropical Cyclone Warning, all campers must leave the campsite as soon as possible under safe conditions.
3. If the Observatory issues a rainstorm warning on the day of check-in, please call the campsite staff before check-in to inquire about arrangements.

If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in writing during office hours on the specified date for arrangements. When the customer is approved for changes or cancellation, Holimood will charge a handling fee of $100 for rent. All changes will be subject to email confirmation. Late notifications will be considered as proceeding as scheduled. In case of any disputes, Holimood reserves the final decision.

Service Terms
Disclaimer
1. All outdoor camping activities carry certain risks. Before participating, please assess the weather/environment, experience and ability/equipment on the day. Engage in outdoor activities within your capacity and be responsible for yourself and others.
2. When conducting campsite activities at the viewing platform, be sure to pay attention to the safety of yourself and companions, especially the elderly and children. If campers cause injury or death due to personal negligence during the activity, the campsite is not responsible.
3. Please comply with Hong Kong laws when conducting campsite activities. If equipment and facilities are used incorrectly or illegally causing any loss to the campsite, the right to pursue compensation for all losses is reserved.
4. Some facilities in the campsite have potential hazards, such as the edge of the fish pond and viewing platform. Campers should pay attention to personal safety measures, take all safety precautions and ensure personal safety. However, for any accidents, the responsibility lies with the campers or the relevant applying group.
5. Payment of campsite fees by guests will be deemed as acceptance of the terms and conditions.
6. The above terms and prices are subject to the Chinese version. The venue reserves the absolute right to make reasonable modifications and updates at any time without prior notice.
7. In case of any disputes, Hollimood and the campsite reserve the final decision.


Facilities and Equipment
1. If renting camping equipment or other supplies, must book at least three days before check-in. The campsite does not accept same-day or unreserved applications.
2. The campsite provides public bathrooms with cold and hot water.
3. If facilities or equipment used by campers are lost or damaged, compensation must be made at the full price.
4. Must keep the campsite clean. Do not cut or pick flowers, plants, or trees.
5. Without permission, do not move furniture or equipment in tents or activity rooms at will.
6. Without permission, do not hang flags anywhere, post posters or flyers, or use campsite power without authorization.
7. Without permission, do not hang activity facilities anywhere or take water for activity or game purposes first.

Injury and Accidents
1. If any accident occurs, please notify the campsite staff or security personnel immediately for assistance.
2. The campsite takes all safety measures to ensure camper safety. If any accident occurs, the responsibility lies with the campers or the relevant applying group.

Accommodation:
1. Campers must not invite outsiders without permission. Visitors must obtain permission from campsite staff to stay in the camp. Without campsite staff permission or unauthorized entry to the camp area for use, violators will be fined HKD 1,500 and the campsite reserves the right to pursue liability.
2. After 11:00 PM, all campers must keep quiet to avoid disturbing others.
3. Guests need to bring their own camping supplies. Campsite fees do not include rental of camping supplies.
4. Campers must bring their own personal hygiene and sanitation supplies.

Other Rules:
1. Campers must arrive and leave the campsite at the specified times. If delayed check-in or early check-out is needed, notify the campsite staff in advance.
2. Within the campsite area, campers must be self-disciplined, dress neatly, and do not go nude.
3. Do not enter the office area, storage room, or kitchen without permission.
4. Without permission, do not conduct any filming or interviews.
5. Smoking, gambling, drunkenness, or any behavior violating Hong Kong laws is strictly prohibited in the campsite.
6. If any campsite rules or other illegal or improper behavior occurs, campsite staff have the right to terminate the camp period at any time, and no fees will be refunded.
7. Campers must keep their personal belongings safe. If lost, the applying group is responsible.
9. For emergencies, contact the campsite staff, who can be reached via the campsite staff.

How to Use

• 2-day 1-night overnight experience check-in time is from 2:00 PM to 5:30 PM, check-out time is 11:00 AM the next day.
• Daytime experience check-in time is from 2:00 PM to 5:30 PM, check-out time is 8:00 PM.
• Must present Holimood confirmation email when participating in the activity
• Activities are only valid for confirmed booking dates and times, invalid after expiration
• All campsites must be booked in advance, and same-day/unreserved applications are not accepted.
• No changes or refunds after successful booking.