【Lake Pond Stunning View K-Zone】【Self-Pitching Camp】Nestled by Mountains and Waters, Hong Kong's Only Stunning Scenery (1-4 People)

Terms and Conditions

Notes for Booking Daytime Experience Campsites
1. All campsites must be booked in advance, and same-day/unreserved applications are not accepted
2. Check-in time is strictly 2:00 PM, check-out time is 8:00 PM on the same day.If leaving overdue, the campsite will charge an additional fee of $200.
3. All campsites must be paid in advance to confirm the reservation
4. All payment procedures must be made via electronic payment
5. From 6:00 PM to 9:00 AM the next day, no staff are on duty in the campsite; campers must pay attention to safety.
6. Date Changes:
- Free change of date once at least 14 days before the selected check-in date
- If wishing to change the effective date of the check-in date, customers must use it within 3 months of the original date, make a reservation, and those who fail to reserve after the deadline will be considered forfeited.
- If the effective date of the changed check-in date is delayed and the price changes due to time slot (e.g., from peak to regular slot), the difference will not be refunded.
- If the customer's changed slot is from regular to peak slot, the additional amount generated must still be paid.
7. Once the order is confirmed, it cannot be canceled or refunded

If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in writing during office hours on the specified date for arrangements. When the customer obtains approval for change or cancellation, Holimood will charge the guest a $100 handling fee; all changes will be subject to email confirmation, and overdue notifications will be deemed as departing as scheduled. In case of any dispute, Holimood reserves the final decision right.

Service Terms
Disclaimer
1. All outdoor camping activities carry certain risks. Before participating, please assess the day's weather/environment, experience and ability/equipment, and engage in outdoor activities within your capacity while being responsible for yourself and others.
2. When conducting campsite activities on the viewing platform, be sure to pay attention to personal safety and companions, especially the elderly and children. If campers cause injury or death due to personal negligence during the activity, the campsite bears no responsibility.
3. Please comply with Hong Kong laws when conducting campsite activities. If any loss to the campsite is caused by incorrect or illegal use of equipment and facilities, we reserve the right to pursue compensation for all losses.
4. Some facilities in the campsite have potential hazards, such as pond edges and viewing platforms. Campers should pay attention to personal safety measures, take all necessary safety precautions, and ensure personal safety. However, any accidents shall be the responsibility of the campers or the relevant applying groups.
5. Payment of campsite fees by guests shall be deemed as acceptance of the terms and conditions.
6. The above terms and prices are subject to the Chinese version. The venue reserves the absolute right to make reasonable modifications and updates at any time without prior notice.
7. In case of any dispute, Holimood and the campsite reserve the final decision right.

Notes for Booking Daytime Campsite Experience
1. All campsites must be booked in advance and same-day or unreserved applications are not accepted.
2. Check-in time is strictly 2:00 PM, departure time from the campsite is 8:00 PM on the same day.
3. Campers must check in before 5:30 PM on the afternoon of check-in day. If exceeding the above time without prior notice to campsite staff, the campsite reserves the right not to entertain.
4. If individual campers need to check in early or late, they must notify campsite staff in advance for arrangements and an additional service fee of HKD 300 or more will be charged.
5. From 7:00 PM to 9:00 AM the next day, no staff are on duty in the campsite; campers must pay attention to safety.

Bad Weather Arrangements
1. If Tropical Cyclone Warning Signal No. 3 or above or Black Rainstorm Warning Signal remains in effect at 12:00 noon, campsite staff may cancel the day's campsites based on the Observatory's forecast or local rainfall conditions that day, and the itinerary can be rescheduled. No refunds will be given.
2. For safety and campsite operation reasons, after the Observatory issues Tropical Cyclone Warning Signal No. 3, all campers must leave the campsite as soon as possible under safe conditions.
3. If the Observatory issues a Rainstorm Warning Signal on the check-in day, please call campsite staff before check-in to inquire about arrangements.

Facilities and Equipment
1. If renting camping gear or other supplies, must book at least 3 days before check-in. The campsite does not accept same-day or unreserved applications.
2. The campsite provides public bathrooms with hot and cold water supply.
3. If facilities or equipment used by campers are lost or damaged, compensation must be made at full price.
4. Must keep the campsite clean. Do not cut or pick flowers, plants, or trees.
5. Without permission, do not move furniture or equipment in tents or activity rooms at will.
6. Without permission, do not hang flags anywhere, post posters or flyers, or use campsite power supply without authorization.
7. Without permission, do not hang activity facilities anywhere or take water for activity or game purposes.

Injuries and Accidents
1. If any accident occurs, please notify campsite staff or security personnel immediately for assistance.
2. This campsite takes all safety measures to ensure camper safety. If any accident occurs, it shall be the responsibility of the campers or relevant applying groups.

Accommodation:
1. Campers must not host outsiders without authorization. Visitors must obtain permission from campsite staff to stay in the camp. Without campsite staff permission or unauthorized entry and use of the camp area, violators will be fined HKD 1,500 and the campsite reserves the right to pursue liability.
2. After 11:00 PM, all campers must keep quiet to avoid disturbing others.
3. Guests must bring their own camping supplies. Campsite fees do not include rental of camping supplies.
4. Campers must bring their own personal hygiene and sanitation supplies.

Other Rules:
1. Campers must arrive and leave the campsite at the specified times. If needing to delay check-in or leave early, must notify campsite staff in advance.
2. Within the campsite premises, campers must be self-disciplined and dress neatly; no nudity allowed.
3. Do not enter office areas, storage rooms, or kitchens without permission.
4. Without permission, no filming or interviewing activities allowed.
5. Strictly prohibited to smoke, gamble, be drunk, or engage in any behavior violating Hong Kong laws in the campsite.
6. If violating campsite rules or engaging in other illegal or improper behavior, campsite staff have the right to terminate the camp period at any time, and fees paid will not be refunded.
7. Campers must safeguard their personal belongings themselves. If lost, the applying group is responsible.
9. In case of emergency, contact campsite staff; you can contact campsite staff.

How to Use

• Daytime experience check-in time is strictly 2:00 PM, check-out time is 8:00 PM on the same day
• Must present Holimood confirmation email when participating in activities
• Activities only apply to confirmed booking dates and times; invalid if overdue
• All campsites must be booked in advance, and same-day/unreserved applications are not accepted.
• After successful booking, no changes or refunds available.