Nordisk Alfheim Nordic Elf Village - Red Flower Ridge

Terms and Conditions
Campsite Rules (Must Read!!)

• Must keep the campsite clean, do not cut down, pick flowers, plants, trees, or move stones, etc., that damage the site's external landscape. Participants are responsible for taking away all garbage generated during their stay.
• Check-in time is from 3:00 PM to 6:00 PM.
 •Check-out time is before 12:00 PM.
• All participants should stop all activities that produce disturbing noise after 10:00 PM at night.
• All vehicles will stop entering and exiting the farm after 8:00 PM at night to maintain quietness and avoid disturbing others.
• Strictly prohibited to smoke, gamble, get drunk and cause trouble, or engage in any behavior that violates Hong Kong law within the campsite.
• Participants must not light fires directly on the grass within the campsite area. If using a fire pit, it must be raised with bricks and covered with a fire blanket. Damage will result in a fine.
• Do not use the campsite's power supply without authorization and please conserve water and take care of public property.
• Participants need to submit the application form and number of people 24 hours before check-in, and payment is confirmed only after staff verification.
• Participants must keep their personal belongings safe. In case of loss, the applying group/participant will be solely responsible.
• If there is any violation of these campsite rules or other illegal or inappropriate behavior, Autocamper hk reserves the right to terminate the camping period at any time, and no refund will be given for fees paid.
** If necessary, staff will arrange for vehicles to be parked outside the campsite area first to facilitate departure.

Change Booking
• Once the order is confirmed, selected additional services and the number of people in the order cannot be reduced.
• Receive 50% of the total amount paid at least 14 working days before the selected activity date for one date change

Cancel Booking
• Once the booking is confirmed and paid, the company will not cancel the booking due to the applicant's personal reasons. If canceled, no refund will be given for fees paid.

If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in writing during office hours on the specified date for arrangement.
When the customer is approved for change or cancellation, Holimood will charge the guest a HKD 100 handling fee. All changes will be confirmed by email. Late notifications will be considered as proceeding as scheduled. In case of any dispute, Holimood and Autocamper HK reserve the final decision.

Bad Weather Arrangements
• During the camping period, if there is a pandemic rebound, accident, typhoon (T1 or above, site will close at T3 signal) or bad weather (thunderstorms, etc.), the organizer will handle rescheduling at discretion to ensure guests have a pleasant camping trip as much as possible, but we have absolute power to decide all handling matters.

• The campsite will close at T3 signal.

• To protect the grass quality and condition, after rain or when the grass is too wet, site staff have the right to arrange guests' vehicles to park in specific locations off the grass.

In case of any dispute, Holimood and Autocamper HK reserve the final decision.