[Free Teppanyaki Upgrade] Deluxe Tai Po Campervan Experience Package (Up to 5 Guests)

Terms and Rules

As the site is an outdoor environment, guests must protect themselves and prepare mosquito and insect repellent measures!!

Participants must carefully read the site rules before confirming their booking. Once the booking is successful, it will be deemed that they have clearly read and agreed to the relevant site rules.

1. All fees paid are non-refundable and cannot be transferred to other uses.
2. If booking a camping experience (i.e. bringing your own tent to camp), you may book to bring pets into the campsite. If booking a campervan experience or camping house experience, pets are not allowed into the campsite.
3. To provide a peaceful environment for enjoying nature, we will ensure every guest enjoys adequate space. For campervan experience or camping house experience bookings, the maximum number of guests for that item cannot be exceeded. Campers must not invite outsiders without permission. If the number of guests is exceeded, the staff on duty must be notified, and an additional fee of $100 per person will be charged. Due to insurance reasons, such persons must leave the campsite at 11:00 PM and may not stay overnight. Each campsite may exceed the limit by a maximum of 2 persons only. If more than 2 persons are exceeded, the remaining persons will be charged at the camping experience rate. Please take note.
4. When entering the campsite, guests please bring their own personal toiletries: e.g. slippers, towels, toothbrush🪥, toothpaste, body wash🧴, shampoo, shaver, camping lantern, etc. The storage-type water heater in the campervan bathroom supplies hot water for about 5-6 minutes, with a preheating time of about 30 minutes.🛀🛀
5. Within the campsite area, campers must exercise self-discipline and dress properly. Please do not be naked.
6. All camping guests must keep the environment and site hygienic, and must not damage plants and trees. You must practise leave no trace. There are no rubbish bins on site; rubbish must be taken away by yourself. Lunghome will provide one rubbish bag per group of guests, and there is a rubbish station nearby.
7. Each camping participant will be allocated approximately 200 sq ft of grass space (about 100 sq ft per person for day camping). Staff will mark out positions with frisbees, and sufficient spacing will be reserved between different campers. Participants should note whether the equipment they bring (including guy ropes) takes up too much space, so as not to exceed the stated usable area. Please do not move the frisbee markers without permission. If any equipment extends beyond the frisbee boundary, even if less than 200 sq ft, Lunghome reserves the right to charge based on 200 sq ft.
8. Check-in time for the camping experience is 14:30-17:30 daily. Camping participants cannot enter or leave the site between 18:00 and 10:00 the next morning. If feeling unwell or having an urgent matter and needing to leave, they will not be able to return to the campsite. Check-in time for the campervan and camping house experience is 16:00-18:00 daily. Cleaning🧹 time for campervans and camping houses is 12:00-16:00. Guests may register for check-in after 15:30. Overnight guests must provide their own identity card (or passport) and the campsite's online booking confirmation for verification and registration. Those who have not completed payment must settle the bill first upon check-in.
9. Camping participants must leave the site by 12:00 noon on the day of departure. Overtime will be charged at $100 per person per hour, with any part of an hour counted as one full hour.
10. All facilities on site are the private property of Lunghome. If damaged by camping participants, compensation at the original price is required.
11. If other friends/guests will be using the site together on the same day, actual zoning and space allocation will be arranged. Please follow the instructions. (Please everyone be considerate and accommodating, coordinate sharing privately, do not hog space, do not make things difficult for the owner or become an unwelcome friend. If the owner needs to mediate in such actions, serious cases will be advised to leave immediately!)
12. All camping participants and vehicle parking spaces must be applied for in advance and fully paid. If the number of camping participants and vehicles exceeds the number applied for, Lunghome reserves the right not to increase campsite spaces or parking spaces.
13. Vehicles must be parked in designated locations. When parking, you must follow staff instructions, drive slowly and park in the reserved positions. You cannot leave before the scheduled departure time, nor drive arbitrarily on the grass. In the event of an accident or damage to any facilities in the campsite, all responsibility shall be borne by the driver. Vehicles must be parked in designated locations. Driving onto the grass without approval will incur a compensation of $1000.
14. Please supervise the safety of accompanying children. If any accident occurs to children on site, Lunghome will not bear any responsibility.
15. Parents must discipline and supervise accompanying children and must not affect other camping participants. If a complaint is received and advice is ineffective, Lunghome will ask undisciplined persons to leave immediately without any refund.
16. Pets must wear a collar and be kept on a leash. They must not be allowed to roam freely, to avoid conflicts with other animals or getting lost.
17. Please supervise the safety of accompanying pets and do not cause inconvenience to other users. Pet faeces must be cleaned up by yourself. If a pet owner is found deliberately not handling it, Lunghome will charge HKD$500 as a cleaning fee. If any accident occurs to pets on site, Lunghome will not bear any responsibility.
18. Pets cannot enter campervans and camping houses. If found inside campervans and camping houses, a $1000 cleaning fee will be charged.
19. If lighting a wood fire on the grass, a fire pit and fireproof mat must be used. If the grass is damaged for any reason, Lunghome will charge HK$500 per square foot.
20. If you need to smoke, please do so outdoors. We believe campers also do not wish to breathe second-hand smoke. Please be mindful of cigarette butts and ash, and do not litter rubbish and cigarette butts.
21. Any mosquito coils and mosquito/insect repellent products must have a base support. Mosquito coil ash should not be dropped carelessly on the ground. The use of sulphur is strictly prohibited.
22. After 10:00 PM, all campers must keep quiet to avoid disturbing others:

• As there are residential homes near the site, please start keeping quiet after 10 PM and do not disturb the peaceful daily life of the residents.
• Playing loud music and karaoke activities / mahjong games / outdoor projectors / loud shouting / gambling activities, etc. are not recommended / do not trespass or trample on areas outside the site / do not pick any plants, branches or crops / do not feed animals inside or outside the site.
• Even on festive occasions, please balance the daily routine of residents.
• If a complaint is received and advice is ineffective, Lunghome will ask undisciplined persons to leave immediately without any refund.

23. The use of megaphones, kites, bicycles, scooters, drones, etc. and all ball games are prohibited.
24. For rented camping equipment, you must set it up, clean it and pack it back into its original packaging yourself, and return it to Lunghome in good condition. If any is lost or damaged, compensation at the original price is required or deducted from the deposit.
25. [Important] Food waste disposal must follow the method we provide to ensure the village septic tank is not overloaded.
    The site provides simple toilet facilities. However, friends please exercise self-discipline and keep them clean to avoid affecting other campers' use (there will be no staff providing immediate cleaning service on site).
    b. The water supply sink provides water for washing. Please keep the drainage flowing smoothly. If blocked, staff [will not be able to] handle it immediately, to avoid affecting other campers' use.
    c. Campers must arrive at and leave the campsite at the designated times. If you need to check in late or leave early, you must notify our campsite staff in advance.
26. Cooking is strictly prohibited inside campervans, and high-voltage electrical appliances such as induction cookers must not be used.
27. Do not enter the office area, storage room and kitchen without permission.
28. Keep your personal belongings safe. You are responsible for any loss or damage.
29. Lunghome reserves the right to make all changes regarding site arrangements, including cancelling bookings and facility rentals.

*In the event of any violation of these campsite rules or other unlawful or improper behaviour, campsite staff have absolute authority to decide all handling matters. Fees paid will not be refunded, and the person will immediately be blacklisted, with no objections allowed*

Bad Weather and Booking Date Change Guidelines

〖Bad Weather Guidelines〗
If the Observatory issues a Red or Black Rainstorm Warning, or Typhoon Signal No. 3 or above before 12:00PM on the day of check-in, the booking date may be changed once free of charge. Guests must provide a new booking date within seven days from the original check-in date, and the new booking date must be within 60 days of the original booking date.

 〖Booking Date Change Guidelines〗
If the booking is cancelled for any reason (except under the bad weather guidelines), it will be deemed as voluntarily giving up the booking, and no refund or date change will be granted. If a date change is needed, it must be requested 14 days before the check-in date. Lunghome will charge 20% of the total amount (including car park fees and rental item fees) as an administration fee. Guests must provide a new booking date within seven days from the original check-in date, and the new booking date must be within 60 days of the original booking date. If the amount decreases, the difference cannot be refunded.

In the event of any dispute, Lunghome reserves the right of final decision.