【High Waves Long Shore】Water Activities Voucher with Luxury Indian Camp Experience (4-6 People)

Terms and Conditions

• The room rate varies based on the number of campers. Please ensure to select the exact number of campers when booking.
• Guests must pay a $500 (per camp) deposit upon registration. The deposit will be deducted for any additional consumption or compensation upon check-out or departure, with the balance refunded.
• The campsite is located in a closed road area on Lantau Island. Drivers need to apply for a closed road permit from the Transport Department in advance before driving in.
  
  

Damage and "Deposit":

• Guests are responsible for any damage or destruction to the association's facilities caused by guests and/or their attending guests, staff, agents, or contractors. This includes, but is not limited to, compensation at cost for any replacement, repair, and/or cleaning expenses arising from damage, soiling, or loss to any furniture, lighting, water sports equipment, camping gear, equipment, decorations, lawns, plants, trees, or fences of the association.
• Guests must deposit the following "deposit" in cash before entering the camp or obtaining the venue. This amount will be deducted for all related compensations mentioned above upon check-out or departure, with the balance refunded to the guests. If the deposit is insufficient to cover the compensation, guests shall pay the remaining amount separately.

Prohibited Items in the Camp:

• Candles (except those placed in leak-proof containers), incense, fireworks, open flames, and weapons.
• Hair dryers, induction cookers, or high-power electrical appliances. If guests use such appliances in the campsite, it may cause short circuit problems and possibly affect the campsite's power supply.
• If power/short circuit problems occur at the center/campsite due to weather, accidents, or human factors, they cannot be used as reasons for refunds.

Pet Stayover:

Regarding pet stayover arrangements, the campsite can generally handle them flexibly, as long as the pet is well-behaved, quiet, can be properly restrained, and wears a muzzle (if necessary), considering other guests. Please note:

• Pets can sleep on the floor of the camp house but not on the bed (owners must provide their own pet sleeping mats).
• Pets are not allowed inside tents; owners can have their pets sleep outside the tent and should keep them restrained.
• Owners must be self-disciplined and not allow dogs to urinate/defecate anywhere, soil places, or dig holes in the campsite's grassland.
• Pet stayover fee$100/per animal

Package Terms and Conditions:

• This voucher is non-refundable.
• The usage date of this voucher must be specified in advance at the time of purchase.
• The service provider may change or cancel facilities based on the actual situation on the day without prior notice.
• Guests must activate the voucher at the campsite service counter; otherwise, all consumption will be charged at normal rates.
• This voucher can be used on the specified date and the following day.
• If a change of date is required after purchasing this voucher, an additional administrative fee must be paid.
• Once this voucher is used, it cannot be transferred, extended, refunded, and/or resold to others for any reason.
• During peak times, some water activities may require waiting; please note.
• All other consumption must be paid in cash.
• The full value of the voucher can be used on the following non-motorized activity facilities provided by the campsite: kayaks, bodyboards, and shallow water surfboards.
• The campsite reception counter service is until 6 PM. If unable to arrive at the campsite on time, please notify in advance for arrangements.
• If checking out before 10 AM, please notify in advance to retrieve the deposit after deducting repair and cleaning fees.
• All water activities start from 10 AM to dusk; welcome to arrive early to enjoy the water activity facilities.
• Rental of other non-motorized activity facilities at the campsite (including windsurfing, surfboards, and stand-up paddleboards) enjoys discount offers.
• Additional users of the campsite need to purchase additional vouchers to enjoy the activity voucher benefits simultaneously. (*Just enter the correct number of people during booking, and the additional voucher fee will be included in the total price.)
• Free accommodation experience is only for activity voucher users; the campsite does not offer pure accommodation rental services.
• Camp houses and campers do not provide shampoo, body wash, towels, and other bathroom amenities.
• Indian Camp and additional voucher standard packages only come with sleeping mats and bedding.
• Voucher holders can use the barbecue facilities for 3 hours at a discounted price of HK$250 (barbecue facilities include: platform barbecue grill, 2 packs of charcoal, barbecue tongs, and one serving plate for containing food), if wishing to use barbecue facilities, must notify in advance or book at the counter(if used without permission, an opening fee of HK$500 will be charged).
• If power/short circuit problems occur at the center/campsite due to weather, accidents, or human factors, they cannot be used as reasons for refunds.
• In the Indian campsite, campers, and all leisure areas of the center, cooking is not allowed. If voucher holders bring their own stoves to cook in the campsite, the campsite will charge a self-provided stove fee of HK$500. If any campsite facilities are damaged during cooking, the campsite has the right to demand compensation for the relevant amount.
• Voucher holders must barbecue and cook in the designated areas of the campsite and are not allowed to start other fire sources or make campfires.
• Activity voucher guests can use storage and shower facilities.
• The grassland and leisure areas of the camping area are public spaces; during the same period, there will be other camping users and/or barbecue participants; and please note that after 10 PM is quiet time, please lower the volume to avoid disturbing other camping users.
• Various beverages are sold in the camp. If guests bring in or carry beverages not purchased in the camp to drink in the campsite area, the campsite will not provide any refrigeration services.
• Holimood and the service provider reserve the final rights regarding the borrowing of the association's services and/or facilities, and may cancel booked camping periods or venues when necessary and refund the paid amount without stating reasons.
• The campsite has the right to modify the association's rules as needed without further notice.
• In case of any dispute, Holimood and the service provider reserve the final decision rights.

Change Booking

• Free change once at least 45 working days before the selected activity date.
• Changes at least 30 working days before the selected activity date will incur 10% of the total amount as administrative fee.
• Changes at least 15 working days before the selected activity date will incur 30% of the total amount as administrative fee.
• Changes at least 5 working days before the selected activity date will incur 50% of the total amount as administrative fee.
• Within 5 working days of the selected activity date, changes are not allowed
  
  If wishing to change the effective date of the activity experience, customers must use it within 6 months of the original date and must make a reservation; those who do not reserve after the deadline will be considered to have forfeited.
• If the activity experience effective date is delayed and the price changes due to time slot, such as from peak to general slot, the difference will not be refunded.
• If the changed time slot/service by the customer is from general to peak time slot/service, the additional amount generated still needs to be made up and paid.

Cancel Booking

• Cancellations at least 30 working days before the selected activity date will incur 10% of the total amount as administrative fee.
• Cancellations at least 14 working days before the selected activity date will incur 30% of the total amount as administrative fee.
• Cancellations at least 5 working days before the selected activity date will incur 50% of the total amount as administrative fee.
• Within 5 working days of the selected activity date, cancellations are not allowed

If wishing to change the voucher effective date, customers must use it within 6 months of the original date and must make a reservation; those who do not reserve after the deadline will be considered to have forfeited.
•    If the voucher effective date is delayed and the price changes due to time slot, such as from peak to general slot, the difference will not be refunded.
•    If the changed time slot by the customer is from general to peak time slot, the additional amount generated still needs to be made up and paid.

If customers meet the above conditions and confirm the need to change or cancel the service experience date, the order registrant must notify Holimood via WhatsApp in written form during office hours of the specified date for arrangements.

When customers are approved for changes or cancellations, Holimood will charge guests HKD 100 cancellation/change handling fee. All changes will be subject to email, and late notifications will be considered as proceeding as scheduled.

In case of any dispute, Holimood reserves the final decision right.

Severe Weather Arrangements

•    T1 signal, amber rainstorm warning, vouchers and all venue uses will proceed as scheduled.
•    T3 or above typhoon signal, red and black rainstorm warnings.  
1.    Can change date without additional admin fee or;
2.    If customer cancels activity, 50% admin fee will be charged.
•    Any social events that may affect transportation or traffic.  
1.    Can change date without additional admin fee or
2.    If customer cancels activity, 50% admin fee will be charged.
•    For all severe weather handling, Langgao Chang'an reserves the final decision right.
Notes on changing dates:
•    If wishing to change the voucher effective date, customers must use it within 6 months of the original date and must make a reservation; those who do not reserve after the deadline will be considered to have forfeited.
•    If the voucher effective date is delayed and the price changes due to time slot, such as from peak to general slot, the difference will not be refunded.
•    If the changed time slot by the customer is from general to peak time slot, the additional amount generated still needs to be made up and paid.

*For all severe weather handling, Langgao Chang'an reserves the final decision right.