MM211/251 2-bedroom apartment

Terms & Conditions

• Room price will be adjusted according to the number of people checking in. Please make sure to choose the exact number of people that will be checking in.
• Once the reservation is confirmed, all changes or cancellation of reservation will be arranged according to the cancellation policies and bad weather policies. Please pay attention to these policies. 
• A deposit of $600 must be paid in cash upon checking in. 
• The latest check-in time is 19:00 pm.  
• At least 2 people are required to show up upon checking-in. Please note that fail to do so will result in denial of checking-in. Booking will be terminated and payment is non-refundable. 
• Registrant  must be 18-year-old or above. 
• Registrant must present ID cards while checking-in. 
• Permits for bringing any pets must be granted prior to checking-in.
• Please bring your own personal items(such as toiletries,slippers,towel) or buy from the reception.

Cancellation Policy

Customers will need to follow the cancellation policies below.
Handling fee will be charged by Holimood to cancel or reschedule the reservation.
If customers wish to cancel or reschedule their reservation, please inform us by email to [email protected].
If any dispute arises, Holimood reserves the final decision. If you have any questions, please feel free to contact us.

Reschedule booking
3 days prior to check-in date:
• Reschedule booking is allowed. Customers can only reschedule the date once.
(The rescheduled date must be within 30 days of the original date. )
Less than 3 days prior to check-in date:
• Reschedule booking is not allowed

Cancel booking
• Reservations are NON-REFUNDABLE.

Bad Weather Policy

1) In the event of a Tropical Cyclone Signal No. 1/No.3 or yellow/red rainstorm warning being issued on the day of arrival, the reservation will remain effective as usual.

2) In the event of a Tropical Cyclone Signal No. 8 or above being hoisted, or Black Rainstorm Warning being issued, on the day of arrival, the following arrangement would be made:

a. If the signal is still hoisting before 19:00 pm, the reservation can be changed to another check-in date of the same value. Guests must inform Holimood of the reservation change within 7 days.

b. If the signal is removed by 15:00 pm, the reservation will remain effective as usual.

Should there be any dispute, Holimood will retain the right of final decision.

Customers will need to follow the cancellation policies below.
Handling fee will be charged by Holimood to cancel or reschedule the reservation.
If customers wish to cancel or reschedule their reservation, please inform us by email to cs@holi