【Moroccan Style】Luxury 2-4 Person Mongolian Yurt Experience

Terms and Conditions

• The campsite does not allow bringing any pets on site
• No cooking inside campervans
• Orders cannot be cancelled, refunded, or have dates or service details changed.
• If the Observatory forecasts the hoisting of heavy rain warning signal, strong wind or storm signal one to two days before entry, the booking application can be rescheduled (contact campsite staff). The campsite will handle it at discretion based on the situation, rescheduling but no refund.
  
• If the customer meets the above conditions and confirms the need to change or cancel the service experience date, the order registrant must notify the campsite staff via WhatsApp in writing during office hours on the specified date for arrangements.
• In case of any dispute, Holimood reserves the final decision.

How to Use

• Must present Holimood confirmation email when participating in the activity
• Orders are only valid for the confirmed booking date and time, invalid if overdue
• No refund for no-shows
• As the campsite is located in the suburban area of New Territories, guests please prepare their own personal medications. For public and personal safety, guests are strictly prohibited from smoking, eating durian, cooking food, and lighting mosquito coils in the rooms. If found, the full deposit will be deducted to pay for repair costs, and additional compensation may be required, and future rental qualifications will be cancelled. 
• The campsite environment adopts natural ecological management, with rural flavors (field smells), rural customs (firecrackers during festivals), and inevitably insects like snakes, bugs, rats, ants, and cats and dogs may appear. Guests please prepare mosquito repellent, patches, etc. themselves. If very concerned, please think twice.